Leveraging insurtech to create a superior customer experience

PANEL

Danish Yusuf, CEO & Co-founder, Zensurance 

Danish Yusuf is the CEO and co-founder of Zensurance, a technology firm focused on commercial insurance. Danish is a former leader in McKinsey & Company’s Digital Insurance practice, supporting insurance clients globally on defining their digital strategy. Prior to McKinsey Danish was a software architect and developer at IBM Canada. Danish earned a bachelor’s degree in Software Engineering from University of Toronto and has an MBA from Harvard Business School. 

Mark Morissette, Founder & CEO, Foxquilt  

Mark Morissette created Foxquilt to empower consumers with greater purchasing power when acquiring and managing their insurance. Foxquilt enables consumers and businesses the ability to join a group with similar needs to demand a discount off their premium, eliminate their deductibles & be rewarded at renewal should their claims experience be in line during the past year. Mark’s career includes more than 15 years in various leadership roles spanning Underwriting, Operations and Sales & Distribution for some Canada’s premier Carriers and fintech organizations including, Aviva and Real Matters. 

Simon Kalechstein, Partner, IBM Global Business Services 

Simon Kalechstein is Partner in IBM’s Financial Services practice, focused on helping clients accelerate digital transformations, from strategy and technology, to incubating and scaling new skills and competencies.  

Simon has led an exciting portfolio of work with IBM’s clients which have designed new and differentiated experiences, developed and implemented award-winning solutions, and adopted Cognitive / AI technologies for client experience and operational efficiency.

MODERATOR

Chris Duvinage, Senior Manager, P&C Insurance Strategy, Deloitte 

Chris Duvinage is a Senior Manager in Monitor Deloitte’s Insurance consulting practice in Toronto. Chris will be standing in for his colleague Mukul Ahuja – they have teamed up on numerous engagements across Canada to help clients develop winning strategies, embrace innovative and emerging technologies, and transform their operating models. Chris’ recent scope of projects includes large scale sales and business transformations as well as numerous go-forward corporate, customer, and distribution strategies for several top 10 P&C insurers in Canada. Prior to joining Deloitte, Chris spent several years in IT and business consulting in North America, before founding and successfully exiting two eCommerce companies in Europe. Chris holds a Bachelor of Arts Honours with distinction in Economics from Queen's University and an MBA from the Rotman School of Management.